As a follow-up to our Phase 1 training event, which was dedicated to the objectives of RICH-Ed WP5, HIT core team delivered the Phase 2 training on Jan 11th, 2021 in accordance with the project application (5.2 deliverables). The training session consummated our planned efforts within the project to make sensible use of RICH-Ed resources for training purposes pertinent to the learning needs of admin and management staff of Chinese universities facing challenges arising from intercultural encounters.
On Jan 11th, 2021, 14 administrative and management staff from 9 schools and administrative divisions of HIT met in a conference room in the office building of HIT School of International Studies, participating in the Phase 2 intensive training program on the theme of “Making Sense of Unexpected Behaviors in the Multicultural Workplace”. The 4-hour training session lasted throughout an entire afternoon. Prof. Song Li assumed the role of the host and also made an induction presentation, which, in particular, assured the participants of an appreciation of the coherence between Phase 1 and Phase 2 training sessions. The other three members of the HIT team joined the participants in different teams, assisting them with the learning tasks and making observations. The training session was centered around a case of social and cultural conflict with international students met by admin and management staff working with a Chinese university. The participants engaged in various learning tasks such as glossary learning, reading, reflecting and opinion sharing and team presentation. The participants indicated that they resonated with the tenets suggested by the case and became better aware of the cultural and institutional contexts and corollary of such conflicts from an intercultural perspective.
A very high degree of satisfaction was found in a follow-up questionnaire survey on the content, methods and the overall organization of the training.